Destination Services & Sales Activities Internship

To express your interest in this position, please complete the online job application

SUMMARY:
Student will report to Global Sales & Destination Services. A project outline will be issued at the beginning of the internship, each week a new component will be introduced that will provide a variety of exposure to the sales organization at DTPB. A variety of weekly duties and special projects will be presented over the course of the internship. Each week, the intern will meet with the Senior Director of Destination Services to evaluate his or her progress, strengths / skills and identify areas he or she would like to be engaged with in greater depth, or level of knowledge and understanding, based on curriculum application.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Support the daily function of the Global Sales and Destination Services department by assisting staff with current projects, sales processes, event planning and destination services to include:
    • Update CRM with current account and customer information
    • Contact Definite Group Clients to offer With Our Compliments Services and fulfill any orders-available to visit in-county partners
    • Complete Site Inspection Itineraries for DOS and Destination Services- attend when applicable
  • Direct hotel and customer contact in regard to meetings, registration support and hotel and client phone contact.
  • Assist support staff with detailed preparation for national and international industry trade shows.
    • Fulfill orders for promotional items
    • Assist in planning logistics of our contribution to the show/events
  • Assist Destination Services department with a variety of tasks related to in county event planning and coordination.
    • Add enhancements to With Our Compliments
    • Service groups in-house
  • Attend staff meetings, local networking functions and sales events to observe the structure and selling processes within global sales.
    • Provide updates of current projects
  • Assist Tradeshow Supervisor with processing of invoices
  • Assist Tradeshow Supervisor with updates in CRM

QUALIFICATIONS, EDUCATION, EXPERIENCE

  • Currently enrolled in a university or community college offering a hospitality/tourism degree
  • Strong Communication Skills
  • Proficient in MS Office programs, including Outlook, MS Word
  • Savvy internet/research skills
  • Reliable transportation to workplace with valid driver’s license
  • Ability to dress in business casual attire
  • Strong interpersonal skills

PROJECT DELIVERABLES

  • Completion of 100 calls to Event Planners to offer With Our Compliments Services generating 10 new Definite Group Services
  • Attend 4 Sales Meetings, 2 Staff Meeting, and 1 In County Sales Event
  • Participate in a minimum of 1 meeting registration desk assistance at either a hotel / Convention Center

EQUAL EMPLOYMENT OPPORTUNITY
DISCOVER THE PALM BEACHES is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. 
 
WORK ENVIRONMENT
Working conditions are normal for an office environment.  Work will require occasional weekend and/or evening work and business travel.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
OTHER INFORMATION
This position description is meant to describe the general nature and level of work to be performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

To apply, please fill out this application