Accessibility Guide to The Palm Beaches

ACCESSIBLE EXPERIENCES

ATTRACTIONS & TOURS

Cox Science Center & Aquarium

 
Accessibility information: 

• The Cox Science Center & Aquarium is equipped to accommodate visitors with physical disabilities. All exhibits and spaces are wheelchair accessible, except for the Observatory which has several options to accommodate guests. 
• Wheelchairs are available free of charge. 
• The Center host Sensory Saturdays on the 1st Saturday of each month from 9:00 – 10:00 am. 
• Quieter times: Saturday and Sunday mornings from 10:00 – 11:00 am and weekday afternoons after 2:00 pm (during school year) are often less busy, quieter times to visit. September is usually a less busy, quieter time of year to visit.
• Wheelchair-accessible restrooms are located throughout the building. They are all sensory-friendly and DO NOT have hand dryers or auto-flush mechanisms. 
• Light, noise, and crowds vary widely throughout the building.

For additional tips for Visitors with Developmental Disabilities/Autism Spectrum Disorders or Sensory Concerns click here.
 
Contact: 561-832-1988
Address: 4801 Dreher Trail N, West Palm Beach, FL 33405
 

Palm Beach Zoo & Conservation Society

 
Accessibility information: 

• Wheelchairs are available to rent for $10 daily. Rentals are available on a first-come, first-served basis.
• Palm Beach Zoo allows "service animals" as described in compliance with the Americans with Disabilities Act. Please note, "assistance animals" are not within the scope of the ADA definition and are not permitted in the Zoo.
• Service animals MUST be declared to the guest services staff before entry and always remain on a short leash. Service animals are not permitted in our free-flight aviaries. 

 
Contact: 561-547-9453 (WILD)
Address: 1301 Summit Blvd, West Palm Beach, FL 33405
 

Lion Country Safari

 
Accessibility information: 

• Lion Country Safari is mostly handicap accessible with a few exceptions. 
• In the drive-through section, you will be in your own vehicle or in a rental van. 
• The walk-through area is either concrete walkways or boardwalks and there are no stairs. 
• To access the picnic area, you will have to go over a short grassy area. 
• The petting zoo is served by paved walkways which are wheelchair accessible; however, there is a double gate system to keep the animals in, which would require some assistance to wheelchair users. 

 
Contact: 561-793-1084
Address: 2003 Lion Country Safari Rd, Loxahatchee, FL 33470
 

Busch Wildlife Sanctuary

 
Accessibility information: 

• Busch Wildlife Sanctuary offers large print maps and braille books in the welcome center.
• The entire sanctuary has flat walkways and ramps, making it wheelchair accessible.
• The center occasionally organizes American Sign Language (ASL) programs. Interpretation provided by Sign of Excellence. Upcoming ASL programs:
  • May 17, 2023 - 9:30 am: Story Time 
  • May 27, 2023, 10:30 am: Bears Presentation 
  • May 27, 2023 - 11 am: Wildlife Encounters
  • May 27, 2023 - 12 pm: Panther Presentation

 
Contact: 561-575-3399
Address: 2500 Jupiter Park Dr, Jupiter, FL 33458
 

Loggerhead Marinelife Center

 
Accessibility information:

• Loggerhead Marinelife Center offers accessible tours to connect underserved and underrepresented groups to ocean conservation and appreciation.  
• In collaboration with Clinics Can Help, a nonprofit that serves people with disabilities, LMC recently acquired a second beach wheelchair for use in the Turtle Walk, Hatchling Release, and Sunrise Nest Excavation programs. 
• The Center has sensory backpacks available for checkout at the welcome desk, which include headphones, sunglasses, gloves, fidget spinners, and communication boards.
• Loggerhead Marinelife Center offers multilingual programming in American Sign Language (ASL) on request. 

 
Contact: 561-627-8280
Address: 14200 US-1, Juno Beach, FL 33408
 

Tanger Outlet Palm Beach

 
Accessibility information:

• A limited supply of wheelchairs is available at Security, located in the Food Pavilion, for complimentary use during shopping center hours. 
• Handicapped accessible parking is available throughout the parking areas.

 
Contact: 561-515-4400
Address: 1751 Palm Beach Lakes Blvd, West Palm Beach, FL 33401
 

Palm Beach County Library

 
Accessibility information:

• Sensory Friendly Browsing Hour: The library is designating a sensory hour on Saturdays from 10:00-11:00 am at locations throughout the county to provide an opportunity for special needs families to browse the library in a calm, judgment-free environment. Opportunities include using the computer, getting a library card, and assistance from staff to find exactly what you're looking for! More information here.
• Assisted Listening Devices are available at several locations.
• Closed-caption DVDs and videos are available for loan at all locations. DVDs in our general collection, including foreign films, have the option of being played with English subtitles.
• The library offers Full-length ASL movies in our general collection.

 
Contact: 561-233-2600
Address: Main Library, 3650 Summit Boulevard, West Palm Beach, FL 33406. See all branches here
 

Downtown West Palm Beach Food Tour

 
Accessibility information:
The Downtown West Palm Beach Food Tour is entirely wheelchair accessible. Although it is a walking tour, all the sidewalks in downtown have ramps.
 
Contact: 561-408-9617
 

MUSEUMS

Henry Morrison Flagler Museum

 
Accessibility information:

• Accessible parking is located near the Museum entrance.
• Visitors using mobility devices and aids may gain access to Whitehall through the Museum’s accessible entrance located on the south side of the property. 
• Permanent ramps and an elevator have been installed.
• Wheelchair-accessible restrooms are located on the first floor of Whitehall and in the Flagler Kenan Pavilion. 
• The museum offers self-directed audio guides (Telecoil enabled), written brochures in multiple languages, Docent-led tours that utilize a group guide system for amplification, and a smartphone app (Bluetooth enabled). 
• A closed caption video is playing outside of Railcar No. 91, as an alternative option for visitors who cannot safely board Railcar No. 91. 
• Service animals are always welcomed; depending on the visitor’s needs, service animals may be carried or outfitted with a harness or leash.

 
Contact: 561-655-2833
Address: 1 Whitehall Way, Palm Beach, FL 33480
 

Norton Museum of Art

 
Accessibility information:

• Accessible parking spaces are available in the Northwest Drop-off area. 
• Manual wheelchairs are available and free of charge on a first-come, first-served basis. 
• The Norton Museum of Art welcomes personal walkers, wheelchairs, and personal electric scooters.
• Seating is available in many galleries. 
• All restrooms are fully accessible.
• Group tours for visitors with disabilities are available. American Sign Language interpreters are available by request two weeks before your visit.

 
Contact: 561-832-5196
Address: 1450 S Dixie Hwy, West Palm Beach, FL 33401
 

Jupiter Inlet Lighthouse & Museum

 
Accessibility information:

• Accessible parking is located near the entrance.
• A wheelchair ramp accesses the Admissions & Gift Shop facility.
• Grounds restrooms are accessible.
• A wide brick pathway winds around the Tindall Pioneer Homestead, Seminole Chickee and Native American Kiosks. 
• A ramp equipped with handrails provides access to the Tindall Pioneer Homestead exhibit.
• A base tour to the Lighthouse tower is available.
• The Lighthouse deck is wheelchair accessible and provides access to view the Keepers Workshop, Banyan Tree, Cistern, and view of the Jupiter Inlet and Lighthouse grounds.
• Certain historic areas of the light station are accessible only by stairs, including the Lighthouse tower. Upon request at the registration desk, materials describing the climb and tower top views will be provided to non-climbing visitors. 
• Trained Service Animals are permitted on tour and in the Museum. However, because of safety issues, animals are not permitted to ascend the Lighthouse Tower. Service Animals should remain on a leash or harness at all times and remain under the handler’s control. 

 
Contact: 561-747-8380 x101
Address: 500 Captain Armours Wy, Jupiter, FL 33469
 

Boca Raton Museum of Art

 
Accessibility information:

• An ADA-accessible doorway is located to the right of the main lobby doors. 
• The elevator is located at the end of the Grand Hall, across from the stairs.
• Handicapped parking is available at no charge with a valid handicapped placard in specially designated spaces located along the plaza and parking garages within Mizner Park. 
• Wheelchair-accessible restrooms are located on both levels of the Museum. 
• Service animals are welcomed in the museum galleries and sculpture garden during museum hours.
• All galleries and facilities are wheelchair accessible. 
• Complimentary wheelchairs are available on a first-come, first-served basis, at the visitor experience desk for the duration of your museum visit.

 
Contact: 561-392-2500
Address: 501 Plaza Real, Boca Raton, FL 33432
 

Historical Society of Palm Beach County

 
Accessibility information:

• A handicap-accessible entrance is located on the east side of the building on the 1st floor with elevators to the 2nd floor. 
• Parking in metered spaces is free for handicapped decal holders.
• A wheelchair is available for use by museum visitors. Ask at the Greeter desk on 2nd floor or call ahead-

 
Contact: 561-832-4164
Address: 300 N Dixie Hwy, West Palm Beach, FL 33401
 

Morikami Museum and Japanese Gardens

 
Accessibility information:

•  Morikami is wheelchair accessible, but wheelchairs are not provided.
• A push button is available to automatically open the main entrance door.
• The Morikami Museum and Japanese Gardens is predominately ADA accessible in all areas of the Museum and areas closest to the Main Museum. The garden path consists of compacted natural material and may not be suitable to every visitor’s ability. 
• Wheelchairs with larger than standard tires are recommended.
• Park benches are located throughout the gardens for all visitors’ comfort.
• Accessible parking is located near the museum’s main entrance.
• Ramp access to the gardens is located at the south end of the Cornell Café.
• The Morikami Museum and Japanese Gardens accepts service animals as defined by the ADA.

 
Contact: 561-495-0233
Address: 4000 Morikami Park Road, Delray Beach, FL 33446

SPORTS

Roger Dean Chevrolet Stadium

 
Accessibility information:

• Assistance is provided upon request from the greeters located at each gate or by visiting the Cleveland Clinic Information Booth.
• A drop-off area is located directly in front of the stadium outside of Gate B.
• Parking is available directly in front and along the side of the stadium (Main Street), as well as in the Abacoa parking garage (west of the stadium) and the front of both grass parking lots (Parkside Drive and Stadium Drive).
• Wheel-accessible seating is located in the following sections: 101, 102, 110-116, 123 and 124. Please notify the Roger Dean Chevrolet Stadium Ticket Office at (561) 630- 1828 or upon purchase of tickets.
• Trained animals for disabled guests are allowed on Roger Dean Chevrolet Stadium.

 
Contact: 561-775-1818
Address: 4751 Main St, Jupiter, FL 33458
 

The Ballpark of the Palm Beaches

 
Accessibility information:

• Wheelchair-accessible seating is located in the following sections: 100, 105, 104, 108, 110, 113, 118, Field Box and Lawn. Accessible seating can be purchased online or over the phone at 561.500.4487.
• Approximately three hundred (300) accessible parking spaces are available at The Ballpark of the Palm Beaches. Accessible Parking is available from the Haverhill Road entrance in all three paved lots.
• The ADA drop-off is located near parking lots A and B. This can be accessed by entering at the Main Entrance from Haverhill Road. Drivers should proceed to the parking attendant near the main entrance and they will direct the driver to the appropriate drop-off location.
• Accessible ramps to the 3rd Base Plaza Gate are located at each end of the west concourse walkway. Ramps are accessible from Astros and Nationals Spring Training Gate entrances.
• Assistance is provided upon request from the greeters located at each gate or by visiting the Guest Services Booth.

 
Contact: 561-500-4487
Address: 5444 Haverhill Rd, West Palm Beach, FL 33407

PERFORMING ARTS

The Kravis Center for The Performing Arts

 
Accessibility information:

• Each of the venues within the facility is wheelchair accessible and offers a variety of services to accommodate those with disabilities.
• All Kravis Center entries are accessible to wheelchair users.
• Parking spaces for our guests with disabilities are located on the 2^nd, 3rd and 4^th floors of the parking garage, the closest parking to our garage elevators and the covered walkway to the theaters. Additional spaces designated for disabled drivers are located on each floor of the garage. 
• Service animals are welcome inside the Kravis Center building and must always remain on a leash or in a harness. If you intend to bring a service animal to a performance, please notify the customer service representative at the time of purchase so that they can identify the most suitable seating location for you.
• Accessible seating is available for all shows on a first-come, first-served basis. Be sure to mention your need for wheelchair-accessible seating or other accommodations when placing your ticket order. Guests are encouraged to bring their own wheelchairs.
• The Kravis Center is equipped with four large elevators located on the east and west sides of the lobby. Controls are designated in Braille.
• With the exception of the balcony, there are restrooms on all levels of the Kravis Center that contain facilities for our guests with disabilities. Signage on all restrooms is designated in Braille.
• A state-of-the-art, infrared audio enhancement system is available for the hearing impaired during all performances in Dreyfoos Hall, the Rinker Playhouse and Persson Hall. Assistive Listening Devices are available on a first come, first served basis.
• The Kravis Center provides open captioning for the first Saturday matinee performances of Kravis On Broadway presentations. Live performance Captioning (or open captioning) is a text display located on the side of the stage that scrolls words in synchronization with the performance. Reserved seats for people with hearing loss will be issued on a first-come, first-served basis. If you are in need of this service, please alert the Box Office when ordering tickets.
• Sign language interpreters are provided at Sunday matinee performances of Kravis On Broadway presentations.
• Large print programs are available for most Kravis Center presentations and may be picked up at the Guest Services Desk located in the lobby.

 
Contact: 561-832-7469
Address: 701 Okeechobee Blvd, West Palm Beach, FL 33401
 

Palm Beach Dramaworks

 
Accessibility information:

• Accessible seating is available for shows on a first-come, first-served basis. Please be sure to mention your need for wheelchair-accessible seating or other accommodations when placing your ticket order. 
• The facility is equipped with a hearing assistance system. Headsets aiding in amplification and clarity are available for hearing-impaired patrons on a first-come, first-served basis. Please ask for a receiver that works best for you (loop receiver or headphones receiver).

 
Contact: 561-514-4042
Address: 201 Clematis St, West Palm Beach, FL 33401
 

Lake Worth Playhouse

 
Accessibility information:

• The Lake Worth Playhouse is wheelchair friendly and provides accessible seating for people with disabilities. Please, mention any special seating requests when placing your ticket order. 
• Handicap restrooms are available. 
• Performance ushers can assist you in meeting any special needs.
• Headsets are available for hearing-impaired patrons on a first-come, first-serve basis. Headsets are available free of charge.

 
Contact: 561-586-6410
Address: 713 Lake Ave, Lake Worth, FL 3346

OUTDOORS

• Nature Trails
• Water Activities
• Bicycling Spots
• Accessible Beaches
• Autism-friendly Natural Areas